Notification regarding ongoing clearance delay and tariff issues.
We would like to inform you that most of the clearances until now, were delayed mainly due to the following reasons:
1. Incorrect name (You need to input your full name)
2. Incorrect address
3. Incorrect contact number
4. Incorrect language used
In order to pre-empt the future clearance issues, we advise our customers to input or modify the current information to the new standard,
as this may help bringing your shipments to your doors faster.
This applies not only for clearance issues, but also for tariff issues.
As for the past, we at STYLENANDA went by the postal EMS, and their methods for process
(by process, we mean to say the process regarding clearance policies and shipments). Vice versa, now that
the place has been replaced with Samsung SDS, it’s their process we need to abide by. Hence,
unlike the former process where customers were charged only for the shipping cost, but the tariffs will too,
be charged (Tariffs are incurred regardless of the intent of whether receiving or returning the package). Thank you