- If any of your item(s) is missing in your parcel, please contact our CS team within 7 days from you receive the box. When contacting us, please send us the pictures described below.
(Picture of the box, Picture of all items you received, Order list, pictures of each barcode of the item)
- If confirmed of missing, we will send you the product right away, however, some products may go out-of-stock.
- All the costs related to re-sending will be borne by STYLENANDA.
- We sometimes send products separately for our customers' favor. Please double check this on your [My page] whether your order is partially shipped.