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Hello, this is Stylenanda!
Find out more information & promotions
in advance on stylenanda app!

SHOPPING GUIDE
How to Join

Joining guide

You may simply join STYLENANDA and be our family member! Being a member of

STYLENANDA allows you to gain membership points through our various events.


How to join :

STEP 1. Click Sign-in button on the right side on the website and click register.

STEP 2. Read the "Terms of Use", and "Privacy policy" before you tick "I agree"

STEP 3. Set your own account and password (Lower case and 4-16 characters of numbers can only be used for your account)

STEP 4. Finish!


Enjoy your shopping with STYLENANDA



BENEFITS OF JOINING

Monthly discount coupons / additional membership points

Chance to participate in ONLY for members events / promotions


Joining STYLENANDA allows simple& easy orderings, various events & benefits


Major Benefits

1. 2-7% immediate discounts by grade

2. 1-3% membership points by grades (All grades)

3. 10% discount coupons (All grades) every month/ available for use when purchased over $60USD


VVIP (USD 50,000 or above for the last three years of accumulated purchasing amount)

7% Immediate Discount / 10% discount coupons (7 times, month -> available for use when purchased over USD 60) / 3% membership points


VIP GOLD (USD 10,000–50,000 for the last three years of accumulated purchasing amount)

5% Immediate Discount / 10% discount coupons (5 times, month -> available for use when purchased over USD 60) / 3% membership points


VIP (USD 5,000–10,000 for the last three years of accumulated purchasing amount)

4% Immediate Discounts / 10% discount coupons (4 times, month -> available for use when purchased over USD 60) / 2% membership points


GOLD (USD 3,000–5,000 for the last three years of accumulated purchasing amount)

3% Immediate Discounts / 10% discount coupons (3 times, month -> available for use when purchased over USD 60) / 1% membership points


SILVER (USD 2,000–3,000 for the last three years of accumulated purchasing amount)

2% Immediate Discounts / 10% discount coupons (2 times, month -> available for use when purchased over USD 60) / 1% membership points


FAMILY (USD 2,000 or less for the last three years of accumulated purchasing amount)

10% discount coupons (1 time, month ->available for use when purchased over USD 60) / 1% membership points

* For detailed info on reward points and how to use them please refer to FAQ>Membership Points

How to order

Order guide

You can place your order as follows.


 - Step 1. Log-in (sign-up if needed)

 - Step 2. Search for products and add to cart

 - Step 3. Fill in an order form (e.g., your name, address, contact numbers)

 - Step 4. Select a payment method and make a payment

 - Step 5. Once the order has successfully been placed, you will be given an order number.


※ The sold-out items in your shopping cart and wish list may automatically disappear.


How to check the order list

Once the payment is completed you will be able to check the order list on [My page].


 - On PC: Please click [My page] at the right bottom of the website

 - On Mobile: Please open the menu category at the right top of the website and click on [My page].

On [My page] menu click on the [Order list] and you will be able to check all your orders for the last 3 months.


Payment

Payment method

Following payment methods are available within STYLENANDA :

1. Paypal

You can either log into your existing PayPal account or pay using a debit or credit card.


2. Eximbay

EXIMBAY is a payment gateway company providing services to online stores that authorize a debit/credit card payment.


[Partial cancellation]

Please be aware that partial cancellation is not available for certain cards once payment is made.

In this case, please contact our CS center as we are willing to assist you with full guidance.



Shipping
  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
  • Delivery Time : 7 - 14 days
  • shipping guide

    Shipping rates:

    - FREE: $200 or more

    - $10: $100 ~ $199 of purchase

    - $20: $0 ~ $99 of purchase


     - Please kindly understand that the shipping rate policy shown above is only applied to promotional countries as follows.


     - USA, Canada, Australia, Japan, China, Hong Kong, Taiwan, Singapore, Cambodia, Laos, Macao, Malaysia, Mongolia, Myanmar, Thailand, Vietnam, and Philippines.


     - For other countries, shipping rate will automatically be calculated based on destination and weight of each parcel.


     - Parcels are only dispatched on business days.


     - Please be informed that order placed right before day-offs and holidays in Korea may be delayed.


     - Please contact our CS team if you still have not received your parcel after 2 weeks from the date tracking number is given.



    Shipping and Customs

     - It takes about 7-10 business days for the products to be prepared. If you order hot items,

    there could be further delay in preparation. Once products are dispatched, they can be delivered at your doorsteps in about one week.


    (Keep in mind that delivery may be delayed due to external factors such as customs clearance, import related inspections, and etc.)


     - Shipping Option: Sometimes, it may take too long to ship all the items at once due to the inventory.

    In such cases, we send the items that are initially ready and the others will be shipped out when they are available.

    Please kindly understand that this system exists only for our NANDA customers’ convenience.


    Customs


     - International shipments may be subject to import taxes, duties, and customs fees,

    which are levied once the package reaches the country of destination. All related fees are the responsibility of the recipient.


     - You may also be required to pay a brokerage (handling) fee for the shipment.

    These charges are separate from your shipping charge and you will be billed directly for them.


     - Please be aware that any customs clearance related charges are the responsibility of the customers, EVEN with the free shipping promotion orders.


     - Customs policies vary widely for every country so please check with your local customs office directly to see if they do in fact apply duties

    and or taxes to your imports. Not knowing your country's regulations can result in your order incurring high import duties, the delivery being delayed or even returned.


     - Due to complex and ever changing customs policies we cannot guarantee the items you are ordering are permitted for import into your country.

    Therefore, it is important that you become familiar with the customs laws in your country before placing an order.

    Please check with your customs office to see if you can import the items, and if any additional licenses or permits are needed.

    Orders that are seized or delayed by customs are the responsibility of the customer and not Stylenanda.


Exchange/Return/Refund



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